All of my emails went unanswered, even the email to the marketing director, and the email asking for the order to be cancelled.
Instead I received an email from 1855.com saying that 75% of my order had shipped. I thought that was a bit rude after receiving emails to cancel the order, but at least it was progress. And today, 4 days after receiving that email, and a bit over a month after placing the order I have 18 bottles. Fortunately I was home when the courier arrived – this was what I was worried about, and hence prompted my initial emails and calls to 1855.com.
If the last 6 bottles arrive safely from 1855.com I will post the news here. I hope they do because they were the main reason I placed the order. But I fear they won’t as they are no longer listed on the 1855.com web site.
UPDATE: the wines did arrive, and fortunately I was home when the courier called. The next day I received an email apologising for not replying to my (many) previous emails and asking if I wished to wait for my remaining 6 bottles or have a refund. I asked for a refund and received a prompt email saying it had been processed.